Employer: Thompson Island Outward Bound Education Center

Expires: 03/30/2018

POSITION SUMMARY

The OBP Operations Coordinator
reports directly to the Director, Outward Bound Professional and is responsible
for assisting in the planning and preparation for, then coordinating the
day-to-day operations of OBP programs. The OBP Ops Coordinator will be part of
a dynamic and collaborative team whose shared responsibility is that of
delivering programming of the highest quality of excellence and safety to adult
professional groups. Thompson Island Outward Bound Education Center’s
Professional programs deliver customized adult programs designed to yield
high-performance teams, cultivate a positive, supportive and empowering
culture, and form greater trusting relationships amongst colleagues. Set amidst
the serene wilderness of our 204-acre island preserve or designed in the
location of your choosing, our programs stimulate creative development and
incorporate a global perspective to meet the diverse challenges of today’s organizations.
Courses operate year-round.

 

ESSENTIAL DUTIES AND
RESPONSIBILITIES

·        
Coordinate day-to-day operations of OBP programs
including the dissemination and maintenance of first aid kits, assembling and
disseminating and collecting instructor information packets, providing water
bottles, initiative gear and equipment; creating day-of mobile phone contact
sheet, (ensuring all food for breakfast and lunch are ready,)  maintaining OBP Gear (In & Out) and other
duties as assigned. This includes coordinating with the per diem OBP staff who
may be managing a particular program, to provide logistical and operational
support.

·        
Assisting Director with OBP Program Staffing:
save-the-date requests, confirmations, maintaining all records, providing
payroll and mileage for each program.

·        
Become facile with Delphi system and Participant
Management Database in order to support Director, as needed, creating internal
forms to communicate client needs, tracking and updating operations and ferry
information, etc. to Programs Operations team.

·        
Organize, inventory, catalog and maintain in
excellent quality OBP program equipment, including developing systems and
expectations for pre and post program equipment allocation and retention.

·        
Create, update and provide access to list of OBP
Initiative activity “write-ups” and equipment database.

·        
Enter OBP participant data, OBP attendance
numbers, Accident/Incident Reports into TIOBEC and OB USA databases.

·        
Collect post program information including
instructor evaluations, attendance forms, and End of Course Reports information. Organize information into both hard
copy files and digital records. Forward participant emails “requesting more
information” to Director.

·        
Assist Director, OBP with tracking per diem
employee information, as appropriate.

 

ACCOUNTABILITITES

Key
Relationships:

·        
Director, Outward Bound Professional

·        
VP, Education

·        
OBP per diem Program Managers and Facilitators

·        
Director of Program Operations

·        
Program Operations and Logistics Manager

·        
Executive Chef (Kitchen)

·        
Director, Operations (Waterfront)

·        
Director, Events Operations (Events set up)

·        
Staffing Director

·        
Senior Director of Program and  Safety Director

·        
Challenge Course and Safety Manager

·        
Youth field staff

 

 

QUALIFICATIONS

·        
Understanding of and/or interest in adult team
and leadership development.

·        
Understanding of and/or interest in the Outward Bound Process

·        
Familiarity with experiential education,
specifically pertaining to professional development programming a plus

·        
Minimum Wilderness First Aid (WFA) and CPR
medical certification required, WFR a plus

·        
Proficiency in the Microsoft Office Suite of
Programs (Word, Excel, PowerPoint)

·        
Proficiency (once trained) with Delphi Booking
system and Participant Management and Participant Management Database

·        
Excellent business oriented verbal and written
communication skills

·        
Extensive challenge course or rope course
operation and programming experience, Site Manager a plus

·        
Natural inclination to work collaborative and
build strong working relationships, flexibility in changing situations, and
openness for giving and receiving feedback

·        
Ability to manage multiple tasks in a fast-paced
environment

·        
Propensity to act with appropriate
demeanor and tact, even in stressful situations

·        
Commitment to quality and safety

·        
ACA kayaking certification a plus

 

WORK
CONDITIONS

·        
Work environment is dynamic and changing. Work
may include time spent outside in inclement/harsh weather, sitting at a desk 6+
hours per day, or travelling to schools/client sites.

·        
Commute includes a 25 minute boat ride to and
from Thompson Island.

·        
Must be willing to stay on Island occasionally
the night before OBP programs

 

 

PHYSICAL
REQUIREMENTS

·        
All TIOBEC employees
are asked to assist loading/unloading cargo from the boat as able. This involves lifting and walking with
parcels upwards of 50lbs on and off moving docks and up/down ramps

·        
Must be
able to be on feet an average of 6+ hours per day

 

 

COMPENSATION
AND BENEFITS

Competitive
pay commensurate with experience. Earned Sick Time. 401K retirement plan with
competitive match once pre-requisites are met. Worker’s Compensation Insurance.
Optional Accident Insurance. Access to
professional discount programs for gear and clothing. Temporary housing provided on Thompson Island
for positions that necessitate.

Thompson Island Outward Bound Education
Center is an equal opportunity employer and actively seeks
a diverse staff reflective of the communities it serves. All qualified
applicants will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national origin,
disability status, protected veteran status, or any other characteristic
protected by law.